No comments yet
22 September, 2017

Job title:     Communications Officer

Reporting to:    Head of Communications and Marketing

Term:     1 day a week fixed-term contract

Salary:     Subject to experience
Location:     24 Greencoat Place, London SW1P 1RD


Job description

The communications officer has a key role to play in planning and delivering communications to key groups, such as supporters, volunteers or staff. The post holder will write, edit, co-ordinate and publish content across various channels, including the website, social media, and print and online marketing materials. They will also plan and implement communications and marketing campaigns to raise awareness or funds, while progressively improving organisational understanding of what works for different audiences.

Main responsibilities & duties

Key areas of responsibility will include:


  • Develop, manage and update content for website
  • Maintain social media accounts
  • Plan and create multi-media communications materials


  • Produce, edit and distribute updates and materials for external and internal audiences – including the annual review, Changemakers magazine, News Bulletins and leaflets
  • Help market and communicate events for the public
  • Provide communication support for programmes and initiatives

Operational Support

  • Act as liaison between the programmes and initiatives and the Communications department

Person Specification

Technical skills, knowledge and experience


  • Excellent command of English
  • Experience of producing copy across all media and digital channels
  • Flare for writing concise, compelling copy to deadlines
  • Experience of producing press releases, articles, newsletters or presentations
  • Knowledge of max social media e.g. Facebook, twitter,
  • LinkedIn, YouTube and Wikipedia
  • Proven experience of managing organisational websites, including planning content priorities, writing, preparing and uploading content, maintaining the backend CMS (ideally using Drupal) and working with developers to develop functionality and solve technical issues
  • A strong track record of effectively utilising and developing a presence on, key social media platforms – including Facebook, LinkedIn, YouTube, Instagram and Twitter – to build relationships and share information.
  • Experience of measuring the performance of websites and digital channels, establishing/reporting against performance indicators.


Knowledge/Experience of the communications in a not for profit organisation
Knowledge and experience of Adobe Photoshop, Adobe Acrobat, InDesign (or similar design software).
Knowledge of best practice in website/intranet design, search engine optimisation techniques and a good understanding of emerging digital trends.

Personal skills/ attributes

  • Excellent interpersonal and verbal communication skills, with the ability to collaborate with, motivate and advise others, and explain technical and complex concepts in accessible terms.
  • Strong writing, copyediting and proofreading skills with the ability to make complex information accessible, craft engaging online copy and a familiarity with optimising text for search engines.
  • Communications ‘flair’ with the ability to think creatively, spot a good story and communicate this in the most interesting and/or effective way.
  • Excellent organisational and project management skills with the ability to meet deadlines, manage a complex and varied workload, prioritise tasks and work well under pressure.
  • Appreciation of cross-cultural sensitivities with the ability to exercise discretion and show sound political judgement.
  • Technical aptitude with confidence in navigating different digital platforms and handling different file types, as well as a strong attention to detail.
  • Ability to use initiative with flexibility to adapt to changing priorities.
  • Commitment to and interest in Initiatives of Change’s philosophy, values, work and approach.

How to apply:

Please send a supporting statement and CV outlining your experience to with the subject line: ‘Communications Officer 2017’ by 5pm on 23 October 2017. The applicant must have the right to work in the UK.

Interviews for successful applicants will take place from 1:30 to 5 pm on 25 October.

Download Job Description

Related Posts